How One Builder is Handling Chinese Drywall Problems

Published on March 23, 2009 by Scott Wolfe Jr

Lennar Co. used Chinese Drywall in the construction of some of its Florida homes. Now that the drywall is earmarked contaminated, and causing problems across the country, the nationwide builder has dealt with the problem with a one-two punch.

First, it is working to rebuild the affected homes. That’s right, rebuild them.  According to press releases, Lennar Company is removing and replacing contaminated drywall, and even paying the relocation expenses for customers while they are out of the home.

Second, to protect itself from future legal liability and to recover the expenses of its first move (above), it has filed suit against its suppliers and installers for the damages caused to them.

This proactive approach is perhaps one of the most aggressive responses to the Chinese Drywall situation from builders or suppliers.   And, arguably, it may be the best approach a company with Chinese Drywall exposure can take.

Lennar’s approach seemingly has the following positive affects for its company:

  1. By repairing the contaminated homes, Lennar has fulfilled any of its warranty obligations;
     
  2. The pro-active approach resulted in positive press for the company’;
     
  3. By filing a lawsuit against its suppliers and installers, Lennar preserved its legal rights against those parties (read the 105 page complaint here);
     
  4. Lennar has proof that it mitigated its damages after exposure to contamination liability.  The mitigation efforts will pay off in Lennar’s claims against its insurers, suppliers and installers.
     
  5. Lennar has homeowners whose homes are repaired sign waivers to limit the company’s future exposure.

Of course, Lennar’s efforts are not without its critics.  

InjuryBoard.com reported that some homeowners regret signing Lennar’s waiver because they were not completely compensated for damages.   Further, in response to Lennar’s suit against Knauf, the supplier released a statement complaining that it only supplied approximately 20% of the drywall at controversy – yet is the only company sued.

The Chinese Drywall situation is clearly a bad situation…and any company involved must simply perform damage control.   Lennar Company is one of the first to aggressively protect themselves – legally, publicly, and practically.   It serves as a very fair example of how some companies involved with the contamination may approach the controversy.

As part of Lennar’s PR campaign, they recently spoke out about their response to finding Chinese Drywall contamination.  The video is reproduced below.

1 user responded in this post

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Sailingwindward said in May 6th, 2009 at 1:17 pm

We need to elect the CEO of Lennar as our secretary of commerce, I bet then we wouldn’t have any more poison toys, poison milk, poison drywall or any other bad products from China

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